QualoCharge Shipping Policy

Free Shipping

At QualoCharge, we believe convenient charging should come with convenient delivery.

We're pleased to offer FREE standard shipping on all orders to the United States and Canada.

There are no additional standard shipping charges at checkout.

Order Processing

Orders are typically processed within 1–2 business days, excluding weekends and holidays.

Once your order ships, you'll receive a shipping confirmation email with tracking information.

Estimated Delivery Times

Destination	Estimated Delivery
United States	7–10 business days
Canada & Hawaii	8–12 business days

Delivery times are estimates and may vary depending on your location, carrier operations, customs processing, and other circumstances.

Please note that processing time is separate from estimated shipping transit time.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number.

Please allow 24–48 hours for tracking information to become available or update in the carrier's system.

You can use the tracking link in your shipping confirmation email to follow your package's progress.

Shipping Delays

While we work to ensure timely delivery, occasional delays may occur due to weather, carrier disruptions, customs processing, high seasonal shipping volume, or circumstances beyond our reasonable control.

If your order is significantly delayed or tracking information stops updating, please contact us. We'll help investigate the shipment and determine the appropriate next steps.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing your order.

If you notice an error, contact us immediately at support@qualocharge.com.

We'll make reasonable efforts to correct your address before your order ships. However, once an order has entered fulfillment or been transferred to the shipping carrier, address changes may not be possible.

If a package cannot be delivered because of an incorrect address provided at checkout, please contact us so we can review the available options.

Lost, Damaged, or Incorrect Deliveries

If your order arrives damaged, contains an incorrect item, or appears to have been lost during shipping, please contact us at support@qualocharge.com.

Include your order number and a description of the issue. For damaged or incorrect items, photographs may help us resolve the matter more quickly.

We'll review the situation and work toward an appropriate resolution, including replacement or refund when applicable.

Contact Us

If you have questions about shipping, tracking, or delivery, we're happy to help.

QualoCharge Customer Support

Email: support@qualocharge.com

Website: https://qualocharge.com